Growing Demand Response and Energy Efficiency program participation since 2009

 

Threshold Energy Solutions represents many of the nations largest electric utilities and industry leading energy implementers and innovators.  Whether installing smart thermostats for a demand response campaigns, or reducing KwH through comprehensive home energy assessments, Threshold seamlessly guides programs from marketing, through acquisition and installation.

Our team members have spent thousands of hours talking to your residential and SMB customers and understanding their needs. We have learned it is not enough to simply promote and install.  Customers must understand the purpose of the program before understanding the benefits, they not only need a strong grasp of how the program works, but also a working knowledge of how to control and leverage the often complex technologies that accompany programs.

The process needs to be simple.  Although self install is the intended vision of the utility when it comes to deploying smart thermostats, the majority of the population has very little desire or skill set to attempt the install on their own.  People want to be assisted with home automation product installs.   Threshold takes the vision, combines the education with the install, sets expectations and creates a better user experience for the customer.

Threshold’s unique, customer-centric approach synergizes acquisition and installation.  Through attentive stewardship, meticulous backlog management, efficient customer installation and customer education - Threshold has achieved industry leading customer satisfaction statistics and installation percentages.

 
 
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What we do

Find out about our organization,
mission, our methods, and our services

 
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